Shipping Information

Postage and Delivery

Postage is calculated based on the total weight of the order, packaging and delivery address as per the relevant Australia Post rate. Please view their postage calculator for further details. 

Tracking numbers are only supplied for Express Post deliveries and are provided on most deliveries. Please refer to your confirmation email for freight information and visit auspost.com.au for further information about parcel post and freight times.

If you are unavailable at the time of delivery or the package is over-sized, Australia Post will leave a notification card at your delivery address advising you of the nearest Australia Post Centre to pick up your parcel.

Please note these figures are a guide only and we do not have any control over your package once it is with Australia Post.

 

Christmas shipping deadlines

During the Christmas/New Year period the delivery of the Gallery Store orders may be delayed. To guarantee delivery before December 24, we advise customers to place their orders before December 12. From December 24 – January 2 mail items will not be posted unless they are express. Normal postage procedures will resume after this period.

Canvas reproductions

Please note all prices are for unstretched and unframed canvas reproductions and these will be shipped accordingly. All canvas reproductions are print-on-demand and may take up to two weeks to produce. Please allow up to an additional 5 - 10 business days for domestic shipping and 10 - 28 business days for international shipping your canvas order to arrive.

Standard shipping options (domestic)

Packages sent via standard Australia Post to metropolitan areas generally take 5-10 business days from the date of shipment to the date of delivery. Please allow longer for regional and interstate areas and orders that include canvas reproductions.

International shipping

International shipping is not available at this time. Please see AGSA's response to COVID-19
 

Pick up

Orders can be collection from the AGSA Store if you select this option at checkout. Please ensure you provide a contact email address and you will be notified when your order is ready for collection. Order collection is available 10am-4.45pm daily at: 

AGSA Store 
North Terrace
Adelaide SA 5000

 

Items of High Value and Bulky Items

Bulky or high value items are shipped using a courier service with insurance, to cover against loss or damage. Specific delivery information is outlined for each item. Please ensure you check the Shipping Information when selecting all items.

For these items shipping options are selected before adding the item to your cart. The shipping costs for these items are a set price based on delivery destination for the following zones:

  • Metropolitan Adelaide
  • Regional South Australia
  • Interstate
  • International