Postage and Delivery
Postage is calculated based on the total weight of the order, packaging and delivery address as per the relevant Australia Post rate. Please see their postage calculator for further details http://auspost.com.au/apps/postage-calculator
Tracking numbers are only supplied for Express Post deliveries and are provided on most deliveries. Please refer to your confirmation email for freight information and visit auspost.com.au for further information about parcel post and freight times.
If you are unavailable at the time of delivery or the package is over-sized, Australia Post will leave a notification card at your delivery address advising you of the nearest Australia Post Centre to pick up your parcel. Please check the Australia Post website for collection times.
Please note these figures are a guide only and we do not have any control over your package once it is with Australia Post.
During the Christmas/New Year period the delivery of the Gallery Store orders may be delayed. To guarantee delivery before December 24, we advise customers to place their orders before December 13. From December 24 – January 2 mail items will not be posted unless they are express. Normal postage procedures will resume after this period.
Please note all prices are for unstretched and unframed canvas reproductions and these will be shipped accordingly. All canvas reproductions are print-on-demand and may take up to two weeks to produce. Please allow up to an additional 5 - 10 business days for domestic shipping and 10 - 28 business days for international shipping your canvas order to arrive.
Standard shipping options (domestic)
Packages sent via standard Australia Post to metropolitan areas generally take 5-10 business days from the date of shipment to the date of delivery. Please allow longer for regional and interstate areas and orders that include canvas reproductions.
Express shipping options (domestic)
Packages sent via Express Australia Post to metropolitan areas generally take 1 - 2 business days from the date of shipment to the date of delivery. Please allow longer for regional and interstate areas and orders that include canvas reproductions.
Delivery times via international freight will vary and cost for this will be automatically calculated at checkout. All customs, duties or taxes applied to your order at the point of import into another country are the responsibility of the purchaser.
Pick-up in store
At present the Art Gallery of South Australia does not offer in-store pick up. This is something we are working on and hope to be able to offer soon.
Items of High Value and Bulky Items
Bulky or high value items are shipped using a courier service with insurance, to cover against loss or damage. Specific delivery information is outlined for each item. Please ensure you check the Shipping Information when selecting all items.
For these items shipping options are selected before adding the item to your cart. The shipping costs for these items are a set price based on delivery destination for the following zones:
- Metropolitan Adelaide
- Regional South Australia